RETURNS POLICY

Items may be exchanged, where stock is available, or refunded provided the item is unused and undamaged, in its original packaging and complete with all labels. A valid proof of purchase will be required in all instances and your intention to return an item must be notified by email to bookings@thepolarexpressbirmingham.com before being returned to the Ticket Office located in Selfridges, Birmingham.

PLEASE NOTE: The returns policy does not apply to earrings for pierced ears. 


Your Unique Order Number

To order THE POLAR EXPRESS souvenirs, you must have booked seats on THE POLAR EXPRESS. If you do not already have a booking, you can BOOK HERE.

Please enter your unique ticket order number here.



Mountain Train Throw £20.00 each
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THE POLAR EXPRESS™ Trainopoly Game £19.50 each
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Pyjamas Set - Child Size Large £18.50 each
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Pyjamas Set - Toddler Size Medium £18.50 each
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Pyjamas Set - Child Size Small £18.50 each
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Lionel THE POLAR EXPRESS™ 3-Piece Wooden Train Set £17.50 each
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One Piece Sleeper - Infant 12 months £16.50 each
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One Piece Sleeper - Infant 6 months £16.50 each
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Cuddly Polar Bear with blue snowflake scarf - 12 inch high £15.00 each
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Jingle Bell ""The Bell Still Rings for Me!"" Display Frame £14.00 each
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Conductor's Hat - Adult Size £12.50 each
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Conductor's Hat - Child Size £12.50 each
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Vintage style LED Lantern - 9.5 inches high £12.50 each
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THE POLAR EXPRESS™ Nightlight £12.50 each
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Navy / White Woven Engineer Cap - Child size £12.00 each
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Knit Hat & Glove Set - Child size £12.00 each
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Knit Hat & Mitten Set - Toddler size £12.00 each
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Deluxe Branded THE POLAR EXPRESS™ Gift Bell in Gift Box with note from ""Mr C."" £10.50 each
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Five Piece ""Believe"" Dish Set £10.00 each
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THE POLAR EXPRESS™ Jigsaw Puzzle - 550 pieces £9.50 each
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Train Keychain with Dangler Charms £9.50 each
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THE POLAR EXPRESS™ 16oz Latte Mug £9.50 each
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THE POLAR EXPRESS™ Scarf £8.50 each
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Santa Hat - Adult Size £8.00 each
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Santa Hat - Child Size £8.00 each
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THE POLAR EXPRESS™ Spinning Keychain £8.00 each
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Conductor Tree Ornament £8.00 each
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Chef Tree Ornament £8.00 each
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Conductor Cap Ornament £8.00 each
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Roundtrip (Believe) Golden Ticket Keychain £7.50 each
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PE Logo 16oz Stoneware Mug £7.50 each
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Roundtrip Lapel Pin - 1.75 inches £6.00 each
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THE POLAR EXPRESS™ Round Trip Metal Magnet - 3.15 inches £6.00 each
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Stationery Set includes Pencil Case, ""Dear Santa"" notepad and pen £6.00 each
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THE POLAR EXPRESS™ Classic Train Keychain £6.00 each
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THE POLAR EXPRESS™ Lanyard with Golden Ticket Holder & Conductor Watch Charm £5.50 each
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4"" Polar Bear backpack clips with blue scarf £5.50 each
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4"" Polar Bear backpack clips with red tartan scarf £5.50 each
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Set of 4 Iconic Movie Scenes Magnet Set £5.00 each
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Train with Smoke 5 inch Magnet £5.00 each
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Snow Globe with Train and Golden Ticket £5.00 each
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Thermo 8oz Tumbler with Conductor and Boy £5.00 each
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THE POLAR EXPRESS™ Jingle Bell Earrings (Pierced, Nickel-free ear wires) £5.00 each
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THE POLAR EXPRESS™ Flashlight Pen £4.75 each
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Wooden Train Whistle £4.50 each
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""All Aboard!"" Magnet £4.50 each
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Picture Puzzle Cube £4.50 each
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Boy and Train Magnet £3.00 each
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Santa in Sleigh Magnet £3.00 each
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THE POLAR EXPRESS™ Baby Bib £3.00 each
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THE POLAR EXPRESS™ Santa Magnet £3.00 each
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""All Aboard!"" Train Bookmark £2.75 each
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""I Believe!"" Train Bookmark £2.75 each
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Embroidered Iron/Sew On Patch £2.50 each
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